CUSTOMER SERVICE Our Unconditional Guarantee
You and those who receive Tatte's Fine Cookies & Cakes must be delighted or we will make it right by either an appropriate replacement or a refund, whichever you prefer. Freshness: Our Cookies and Cakes contain no added freshness preservatives and are best when enjoyed within two to four days of delivery. To Place an Order
By e-mail: Orders@TatteCookies.com
By phone: 617-232-2200
By Fax: 404.393.0715
We ship anywhere in the United States, the recipient should have a valid United States shipping address, we do not ship to PO Boxes.

 

Payment Methods
We accept VISA, MasterCard, American Express, and Discover.

 

 

Delivery Methods
Each of Tatte's Cookies and Cakes gift is shipped separately and carefully packaged to ensure perfect arrival. Please check delivery address carefully. We cannot extend our guarantee to orders for which we are given incomplete or incorrect address. Postal and delivery services will not forward. A $10 additional fee will be passed along to you if an Address Correction service is required. Please allow 2-3 business days to process and ship orders. Please allow additional time for holiday deliveries. We will make every effort to expedite orders if necessary. Please contact us for expedited shipment requests.

 

We ship anywhere in the United States
All shipments are made Monday thru Friday unless otherwise specified in order to ensure the freshest arrival. We use only the most effective delivery services available to guarantee that your order arrives on time and as fresh as possible.

 

Contact Us
How Can We Better Serve You? We welcome your questions, ideas and suggestions. Please contact us at 617.232.2200 or via email to CustomerService@TatteCookies.com to comment on our products, services or website.

It is a pleasure to serve you. Thank you for the privilege of adding a little sweetness to you life.